Frequently Asked Questions
What are the product specifications?
We use high-quality thermal break aluminum profiles (6063-T5, ≥2mm), double-layer safety tempered glass with argon gas, and imported German hardware.
Are you a factory?
Yes, our facility spans 300,000 square meters with a professional team of over 500 employees.
What is your main product?
We provide fully customizable doors and windows tailored to your specific architectural requirements.
What is the delivery time?
Standard lead time is 25-35 days after deposit and technical drawings are confirmed.
What is your warranty policy?
We offer a 5-year quality warranty covering frame durability and proper hardware functionality under correct operation.
Are your products certified?
Yes, our products meet Australian standards, and we can provide additional testing and certification upon request.
Apex Window & Door
