Frequently Asked Questions
◆Q1: What are the product specifications?
We use top-quality thermal break aluminum (6063-T5, thickness ≥ 2mm), double-layer tempered glass with argon gas, and imported German hardware.
◆Q2: Are you a factory?
Yes, we operate a large-scale manufacturing facility covering 300,000 square meters with over 500 professional employees.
◆Q3: How can I get a price quote?
Please provide your shop drawings/window schedule including dimensions, quantities, frame colors, and glass specifications for an accurate quote.
◆Q4: What is your typical delivery time?
Our standard production and delivery time is 25-35 days after the deposit is paid and drawings are confirmed.
◆Q5: What warranty do you offer?
We provide a 5-year quality warranty covering frame integrity and hardware performance under correct operation.
◆Q6: Are your products certified?
Yes, our products currently meet Australian standards, and we can arrange for additional testing and certification based on your specific requirements.
Apex Window & Door
