Frequently Asked Questions
Q1: What are the product specifications?
We offer top-quality thermal break aluminum profiles (6063-T5, thickness ≥ 2mm) with customizable powder coating colors, double-layer safety tempered glass with argon gas, and German-imported hardware.
Q2: Are you a factory?
Yes, our manufacturing facility covers 300,000 square meters with over 500 skilled employees.
Q3: How can I get a price quote?
Please provide your shop drawings or window schedule including dimensions, quantities, frame colors, and glass specifications for an accurate quotation.
Q4: What is the lead time?
The delivery time is typically 25-35 days after the deposit is received and drawings are confirmed.
Q5: What warranty do you offer?
We provide a 5-year quality warranty covering frame integrity and the proper operation of hardware and accessories.
Q6: Do you provide installation support?
Yes, we offer both engineering services and professional supervision to guide the installation of our windows and doors.
Apex Window & Door
