Frequently Asked Questions
Q1: What are the product specifications?
Our skylights feature top-quality thermal break aluminum profiles (6063-T5, thickness ≥ 2mm), German hardware, and double-layer tempered safety glass filled with 95% argon gas.
Q2: Are you a factory?
Yes, our manufacturing facility covers 300,000 square meters and employs over 500 skilled professionals.
Q3: What is your main product?
We specialize in a comprehensive range of customizable doors and windows tailored to meet specific architectural requirements.
Q4: What is your typical delivery time?
Standard delivery is approximately 25-35 days following the confirmation of drawings and receipt of the deposit.
Q5: What warranty do you provide?
We offer a 5-year quality warranty covering frame durability and the proper functionality of hardware and accessories under normal operation.
Q6: Are your products certified?
Yes, our products currently meet Australian standards, and we can provide additional testing and certification upon request.
Apex Window & Door
