Frequently Asked Questions
Q1: What are the product specifications?
Our windows feature top-quality thermal break aluminum profiles (6063-T5, ≥2mm), double-layer safety tempered glass with argon gas, and premium German-imported hardware.
Q2: Are you a factory?
Yes, our facility covers 300,000 square meters with a professional team of over 500 employees.
Q3: How can I request a price quote?
Please provide your shop drawings or window schedule, including dimensions, quantities, frame colors, and specific glass requirements.
Q4: What is the estimated delivery time?
Standard production time is 25-35 days following the receipt of your deposit and confirmation of technical drawings.
Q5: What is your warranty policy?
We offer a 5-year quality warranty covering frame integrity and the proper operation of all hardware and accessories.
Q6: Do you provide installation support?
Yes, we offer both engineering guidance and on-site supervision services to ensure proper installation.
Apex Window & Door
