Frequently Asked Questions
Q1: What are the product specifications?
| Material | Top Quality Aluminum Profile 6063-T5, Filled with solid wood |
| Colour | Fully customizable options |
| Hardware | Imported from Germany or top domestic brands |
Q2: Do you operate your own manufacturing facility?
A: Yes, we operate a large-scale manufacturing plant covering 300,000 square meters with a professional team of over 500 employees.
Q3: How can I obtain an accurate price quote?
A: Pricing is project-specific. Please provide your architectural drawings, window schedules, required dimensions, frame colors, and glass specifications for a detailed quote.
Q4: What is the typical lead time for production?
A: Our standard delivery time is 25-35 days following deposit payment and drawing confirmation.
Q5: Is there a warranty provided for your products?
A: We offer a 5-year quality warranty covering frame durability and the proper functionality of hardware and accessories under normal operation.
Q6: Are your products certified to international standards?
A: Yes, our products are engineered to meet Australian standards, and we can facilitate further testing and certification based on specific project requirements.