Frequently Asked Questions
What are the product material specifications?
We use top-quality thermal break aluminum profiles (6063-T5, thickness ≥ 2mm) with German-imported hardware and double-layer tempered safety glass filled with argon gas.
Are you a factory?
Yes, our facility covers 300,000 square meters with a professional team of over 500 employees.
How is the pricing determined?
Pricing is project-specific. Please provide shop drawings or window schedules, including dimensions, quantity, frame color, and glass specifications for an accurate quote.
What is the typical delivery time?
Our standard lead time is 25-35 days after the deposit is received and shop drawings are confirmed.
Do you provide a warranty?
Yes, we provide a 5-year quality warranty covering the frame finish and the proper operation of hardware and accessories.
Are your products certified?
Yes, our products meet Australian standards, and we can arrange for additional testing and certification based on your specific project requirements.
Apex Window & Door
