Frequently Asked Questions
Q1: What are the product specifications?
We provide top-quality thermal break aluminum profiles (6063-T5, thickness ≥ 2mm), customizable powder-coated colors, double-layer safety tempered glass with argon gas, and premium German hardware.
Q2: Are you a factory?
Yes, our facility covers 300,000 square meters with over 500 skilled employees.
Q3: How can I get a price quote?
Please provide your shop drawings or window schedules including dimensions, quantities, frame colors, and glass specifications (thickness, type, and color).
Q4: What is your delivery lead time?
Our standard delivery time is 25-35 days after the deposit is received and drawings are confirmed.
Q5: What is your warranty policy?
We offer a 5-year quality warranty covering frame integrity and hardware performance under correct operation.
Q6: Do you provide installation guidance?
Yes, we provide both engineering support and professional supervising services to guide the installation of our products.